Sandy Toes Villa Cancellation Policy (Effective August 15, 2024 - November 1, 2024)
Peak Storm Season Adjustment: During the peak storm season, we are adjusting our cancellation policy to accommodate guests affected by named storms.
Standard Cancellation Policy:
- Full Refund: Cancellations made 31 or more days prior to check-in.
- No Refund: Cancellations made 30 or fewer days prior to check-in.
Named Storm Policy: A named storm is defined as a weather-related event involving wind that has been assigned a formal name by the National Hurricane Center of the United States National Weather Service. If your stay is affected by a named storm, the following policies apply:
- Host Cancellation:
- If we cancel your reservation due to the threat or aftermath of a named storm, you will receive a full refund of the total amount paid or have the option to apply the amount to a future stay.
- If applied to a future stay, you are responsible for any differences in rate, fees, and taxes.
- If paid by credit card, 3% of the total will be deducted from the refund to compensate for transaction fees.
- Evacuation Order:
- If an evacuation order is issued during your stay, you will receive a full refund of unused days paid or have the option to apply the pro-rated amount to a future stay.
- Fees will be prorated based on the length of days stayed.
- If applied to a future stay, you are responsible for any differences in rate, fees, and taxes.
- If paid by credit card, 3% of the total will be deducted from the refund to compensate for transaction fees.
- Guest Cancellation Due to Named Storm Warning or Watch:
- If you cancel due to a Named Storm Warning or Watch expected to affect your stay, you will receive a full refund of the total amount paid or have the option to apply the amount to a future stay.
- If applied to a future stay, you are responsible for any differences in rate, fees, and taxes.
- If paid by credit card, 3% of the total will be deducted from the refund to compensate for transaction fees.
- The watch or warning must apply to dates included within the reservation or within 72 hours of arrival or departure day.
We hope this policy provides clarity and peace of mind during your stay at Sandy Toes Villa. Stay safe and enjoy your time with us!
Disclaimer: The named storm cancellation policy applies exclusively to named storms as defined by the National Hurricane Center of the United States National Weather Service. This policy does not cover cancellations due to inclement weather, tropical depressions, or any other type of weather-related event.